VOICE GENESIS PRIVACY POLICY
(last revised April 9th, 2007)This policy covers how Voice Genesis treats personal information that Voice Genesis collects and receives, including information related to your past use of Voice Genesis products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that Voice Genesis does not own or control, or to people that Voice Genesis does not employ or manage.
1. INFORMATION COLLECTION AND USE. Voice Genesis does send you advertisements for anything other than Voice Genesis products or services. Voice Genesis collects personal information when you configure Voice Genesis software or services (collectively the "Products"), when you use Voice Genesis Products, or when you visit Voice Genesis web pages or the pages of certain Voice Genesis partners. Voice Genesis may combine information about you that we have with information we obtain from business partners or other companies. When you configure Voice Genesis Products we ask for information such as your name and email address to facilitate your use of Voice Genesis Products. Once you configure your Products and login, you are not anonymous to us. Voice Genesis collects information about your activity. Voice Genesis automatically receives and records information on our server logs from your Product or browser, including your IP address, Voice Genesis cookie information, and the page you request. Voice Genesis uses information for the following general purposes: to support the functioning of your Voice Genesis Products, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
2. INFORMATION SHARING AND DISCLOSURE. Voice Genesis does not rent, sell, or share your information with other people or nonaffiliated companies except to provide products or services you've requested or under the following circumstances: (i) We provide the information to trusted partners who work on behalf of or with Voice Genesis under confidentiality agreements. These companies may use your information to help Voice Genesis communicate with you about offers from Voice Genesis and our marketing partners. However, these companies do not have any independent right to share this information. (ii) We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; (iii) We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Voice Genesis's terms of use, or as otherwise required by law. (iv) We transfer your information if Voice Genesis is acquired by or merged with another company. In this event, Voice Genesis will notify you before your information is transferred if it becomes subject to a different privacy policy.
3. COOKIES. Voice Genesis may set and access Voice Genesis cookies on your computer.
4. YOUR ABILITY TO EDIT AND DELETE YOUR CONFIGURATION INFORMATION AND PREFERENCES. You can edit your Product Configuration Information at any time. We reserve the right to send you certain communications relating to the Voice Genesis service, such as service announcements, administrative messages and the Voice Genesis Newsletter, that are considered part of your Voice Genesis Product, without offering you the opportunity to opt-out of receiving them. You can delete your Voice Genesis Product by removing all Voice Genesis software from your messaging devices. When you configure your Product or submit information to Voice Genesis, a temporary copy of that information is routinely made to prevent accidental loss of your information through a computer malfunction or human error. Voice Genesis keeps your account information active in our user databases in order to provide immediate access to your information each time you use your Product. To delete your information, you must remove all Voice Genesis software from all your devices and terminate your Service. In most cases your information will be deleted from our databases in approximately 90 days. This delay is necessary to discourage users from engaging in fraudulent activity. Please note that any information that we have copied may remain in back-up storage for some period of time after your deletion request. This may be the case even though no information about your account remains in our active user databases.
5. SERVERS. The Voice Genesis computers (called "servers") that send your messages and related information store an enormous amount of information every day. These computer records are called "log files." Log files are used for analysis, research, auditing, and other purposes, as described above. After this information has been used, it is stored and is inaccessible. Until the information is stored, your Voice Genesis User Name may remain in our active server log files.
6. CONFIDENTIALITY AND SECURITY. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards to protect personal information about you.
7. CHANGES TO THIS PRIVACY POLICY. Voice Genesis may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address we have on file for you or by placing a prominent notice on our site.
Questions and Suggestions: support@voicegenesis.com