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Voice Genesis ® Vemail ™ Download Instructions

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Follow these instructions to get started and download Vemail software (BREW version) onto your mobile phone. A charge of just $4.99/month (varies slightly by carrier) will appear conveniently on your mobile phone statement, cancel anythime.1


How To Download

  1. On your mobile phone select Menu
  2. Select BREW
  3. Select the shopping cart icon
  4. Select Messaging or Email or something similar
  5. Select Vemail or Voice Genesis Vemail or Vemail VoiceEmail or Voz Email
  6. Configure Vemail
    After downloading, you can find Vemail in BREW:
    Vemail or Voice Genesis Vemail 2.0 or Vemail VoiceEmail
    

    Supported Phones


Support | support@vemail.com | 1-800-831-8552 or +1.714-675-7101, M-F, 9am-5pm Pacific Time | Vemail User Guide

corrections


1Fee will vary slightly depending on your carrier. Airtime use or data charges may apply depending on your carrier plan.
Cancel Vemail anytime:
Vemail 2.10 or higher - to cancel, start Vemail on your phone and select Settings, then Cancel Vemail, then Yes (this will stop any Alerts/push email). Now delete the Vemail software off of your phone (this will stop billing).
Vemail 2.09 or earlier - to cancel, if you previously activated Alerts, then Login here and select Alerts, then Off, then Save. Now delete the Vemail software off of your phone (this will stop billing).
Changed Phones - If you have switched to a new phone, and the old phone with Vemail is no longer active, then you should not be billed for Vemail past our current mobile phone statement cycle. However, if you had Alerts/push email turned on, then you will still need to turn them Off to avoid text message charges. To do that Login here and select Alerts, then Off, then Save.
If you want to use Vemail on your new phone, then download Vemail, start it, and go to Settings, then Import Settings to get your old settings back.

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